Archives

The Last 30 Posts

• Improving Customer Loyalty with Social Media - 06. Feb, 2010 - 1 comments
• Strong Strategy versus Weak Strategy - 03. Feb, 2010 - 3 comments
• Business Strategy drives Strategic Sourcing - 03. Feb, 2010 - 2 comments
• Genesys versus Cisco When? Where? Why? - 01. Feb, 2010 - 0 comments
• Innovation can diminish offshore outsourcing advantages - 20. Jan, 2010 - 0 comments
• AT&T’s iPhone Ordering Problems in NYC – Solution:WiFi - 30. Dec, 2009 - 0 comments
• Apple Tablet: The Catalyst for Increased IP bandwidth - 29. Dec, 2009 - 1 comments
• Developing Business Cases for Upgrading Contact Center Infrastructure - 20. Dec, 2009 - 0 comments
• Improving Customer Loyalty by Transforming Front-Office Operations with Cisco UCC - 18. Dec, 2009 - 2 comments
• Can We Allow Self-Interest to Rule Markets? - 09. Dec, 2009 - 0 comments
• Apple’s Game Changer, Downloading Now - 06. Dec, 2009 - 0 comments
• How Real is Cloud Computing? - 06. Dec, 2009 - 2 comments
• Administration Targets Jobs Puzzle - 05. Dec, 2009 - 0 comments
• Getting an Edge from IT - 04. Dec, 2009 - 0 comments

Categories

• Advisory (2)
• Contact Center (4)
• Economics (4)
• Social Media (1)
• Sourcing (2)
• Strategy (11)
• Technology (8)
• Transformation (9)

Monthly Archives

• February 2010 (4)
• January 2010 (1)
• December 2009 (9)